In an effort to keep your customers and our team members safe, we are implementing virtual home assessments that will consist of two actions:
- A video tour of the interior of the home led by your customer with remote assistance from one of our Customer Experience Partners.
- An external assessment of the home conducted by one of our Home Project Managers.
After both actions are completed, the net cash certainty amount (the final offer adjusted for repairs and all other material facts) will be provided to the customer within 2 business days.